1. Pre-sale service
TUBO MACHINERY engineers analyze user’s requirements carefully, to ensure all the demands can be met accordingly.
2. Installation and commissioning
Turn-key installation and commissioning of complete tube mills, slitting lines, roll forming machines;
Supervision of installation and commissioning;
Training for users' technicians/workers during commissioning;
Long-term operating of the mill, if requested;
3. After–sale support
TUBO MACHINERY can provide a set of perfect after-sale services to the customers. After installation and commissioning, comprehensive technical training will be provided to the operators and maintenance workers. After-sale service technician will keep a detailed record of customer information and equipment status for the customer, and make periodical update and closed-loop tracking. In case of any question, our maintenance engineer will make response to your telephone consulting around the clock, provide technical solutions patiently and carefully, and give instructions to the operator or maintenance workers.
4. Breakdown Support
Skilled and experienced engineers of TUBO MACHINERY are ready to deal with any type of breakdowns.
Immediate technical assistance and advice by phone and/or e-mail;
Technical service performed on Customer's site, if needed;
Urgent supplies of mechanical and electronic components;
5. Refurbishment and Upgrades
TUBO MACHINERY has wide experience in upgrading, refurbishing or updating aged tube mills. Control systems can become dated and unreliable after long years in the field. We are able to offer the latest in PC, PLC and CNC based control options. Mechanical and associated systems can also benefit from refurbishment or replacement, giving the user a better quality product and a more reliable operation from their machine.